Prepares operating budgets, monitors budgetary compliance and takes action on budget variance items.Develops reporting and monitoring systems to accomplish objectives, maintains control of assets and fulfills regulatory compliance.

Establishes department standard, guidelines and objectives, and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operations of assigned areas.Assumes management responsibility for day-to-day operations and financial activities successfully directs departments to fulfill regulatory compliance.Ensures delivery of superior internal and external guest service with every interaction including the Hard Rock Competencies of Business Results, Team member Engagement and Guest Engagement for this position and responsible departments.Creates an atmosphere that induces guests to make Hard Rock Hotel New york their choice for entertainment responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.

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